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A game activation code, a third-party prepaid code and a Shopify store gift card are different products. Define exactly what you are selling and confirm you are authorised to distribute it.
Distinguish the code types
A Shopify gift card is store credit managed through Shopify’s gift-card features. A game or software code is redeemed with its publisher or platform. Delivering it through a licence-key app does not convert it into a native Shopify gift card.
Verify the supply and restrictions
Use authorised inventory and keep documentation of its origin. State platform, region, edition, redemption deadline and eligibility restrictions where they apply. Do not imply a code is worldwide or permanent unless the issuer’s terms support that claim.
Test one controlled redemption
Check that the code format, product mapping and customer instructions work together. Avoid consuming a live code casually during setup; use a test code or an agreed test process. Keep redeemed and available inventory distinct.
Plan for support and refunds
Write a process for an invalid code, regional mismatch and alleged prior redemption. Keep the minimum evidence needed to investigate. Any revocation or refund policy must reflect the issuer’s terms and the applicable customer rules.
Your practical action plan
- Prepare the deliverable. Keep an original backup and publish a clear version. List the formats, compatibility and licence scope before the customer purchases.
- Connect and test in Shopify. Map the file, link or key to the right product and variant. Use the appropriate standard, custom or scheduled delivery mode. Check a controlled purchase on desktop and mobile.
- Choose capacity and monitor it. Use catalogue size and expected monthly transfer to choose a plan. Track actual usage and support questions after launch, especially before a promotion.
Before you publish
- The product page matches the actual files, access and timing.
- A sample or preview reflects the product customers receive.
- The purchase, email and mobile access route have been tested.
- Compatibility, licence terms and support contact are easy to find.
- Capacity and costs have been checked against the current plan.
Where BIG fits
BIG connects Shopify products with digital files, links and licence keys. It supports standard, custom and scheduled products. Paid plans include unlimited order counts, with plan-specific storage and bandwidth; API access and outgoing webhooks require Growth or Enterprise.
Explore the features, check the plans or prepare your next launch with the free tools.
Sources & review
Updated 22 Sept 2026 by The BIG team. Product capabilities and prices can change; check the official source before choosing a subscription. Examples are illustrative, not customer results or income guarantees.
