# Set Up Software Downloads on Shopify: A Release-Day Checklist

Source: https://www.bigdigitaldownload.com/blog/how-to-set-up-software-downloads-on-shopify

Updated: 2026-09-22

A software launch should make it easy to choose the correct installer, understand the licence and recover from an installation problem. Treat delivery as part of the release process.
## Separate builds and versions
Keep installers named by product, operating system, architecture and version where relevant. Map the correct files to each Shopify variant. Do not replace a stable release with an untested build simply because the download link is convenient.
## Publish trustworthy installation instructions
Explain supported environments and normal installation steps. Use your platform’s appropriate signing and distribution practices. Do not tell customers to disable security tools as a routine workaround for an unclear warning.
## Test purchase and activation together
A successful file download is only one checkpoint. Verify the installer launches and any licence key activates the expected edition. Keep delivery failures and application defects distinguishable in support records.
## Prepare a rollback and support path
Back up the previous release and document how affected buyers can retrieve a working version. State your update policy and gather reproducible error details. A release note should explain meaningful changes without exposing customer data.
## Your practical action plan
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Prepare the deliverable.
Keep an original backup and publish a clear version. List the formats, compatibility and licence scope before the customer purchases.
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Connect and test in Shopify.
Map the file, link or key to the right product and variant. Use the appropriate standard, custom or scheduled delivery mode. Check a controlled purchase on desktop and mobile.
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Choose capacity and monitor it.
Use catalogue size and expected monthly transfer to choose a plan. Track actual usage and support questions after launch, especially before a promotion.
## Before you publish
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The product page matches the actual files, access and timing.
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A sample or preview reflects the product customers receive.
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The purchase, email and mobile access route have been tested.
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Compatibility, licence terms and support contact are easy to find.
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Capacity and costs have been checked against the current plan.
## Where BIG fits
BIG connects Shopify products with digital files, links and licence keys. It supports standard, custom and scheduled products. Paid plans include unlimited order counts, with plan-specific storage and bandwidth; API access and outgoing webhooks require Growth or Enterprise.
[Explore the features](https://www.bigdigitaldownload.com/features)
,
[check the plans](https://www.bigdigitaldownload.com/#plans)
or
[prepare your next launch with the free tools](https://www.bigdigitaldownload.com/tools)
.

## Sources

- [Shopify: selling digital products](https://help.shopify.com/en/manual/products/digital-service-product)
- [BIG: official Shopify listing](https://apps.shopify.com/digital-download-products)